Reviews for
Liv Faithful Films

First, let me start by saying I am not one to “complain” publicly on Facebook. However, I feel a strong moral obligation to share my experience in hopes that no other couple goes through this. Secondly, and most importantly, I DO NOT recommend Liv Faithful Films for any videography services. Videography is supposed to capture one of the best days of your life. Instead, this experience with Liv Dick has brought me stress, frustration, and regret on paying for her services. It was the most unprofessional experience I’ve ever been through. I’ll share the shortened story (which is still not done as we are waiting on videos of our speeches that we paid extra for.) Also keep in mind we paid thousands of dollars for this service. Our wedding was July 13, 2024. Liv was great to work with the day of the wedding and she worked with our photographers seemlessly. The issues started when I reached out in November, 4 months after our wedding. Keep in mind her website claims 60-90 day return for films. (Picture in comments.) I texted her to ask about an updated timeline on the film. She responded that she was working on two others and would be putting the final touches on our film and to expect an update from her in two weeks. She provided no update. I reach out again in January, almost two months after she said she would provide an update. This time my texts went ignored and I reached out via email. She finally responded 6 days later saying she had been having licensing issues. Let me point out that I had to be the one to reach out multiple times in order to even get this update. Two more months go by and I haven’t heard anything from her. I emailed on March 12 asking for yet another update. She promised “it won’t be much longer”. I reach out again in April. My texts/calls/emails so unanswered for five days. She claimed she had 16 films to deliver and we were film #5 on her list. This is the first time I actually realized that none of the 2024 brides had gotten their films. And this is now April 2025. I patiently wait another month to reach out. Again, I am the one reaching out to get an update. Never the other way around. My texts/emails/calls again go unanswered. At this point I have waited 10 months for our film. (her website says 60-90 days post-wedding) I am emotionally drained from this experience and just want my film. I start respectfully commenting on her Facebook page’s posts saying “Hi Liv. You filmed my wedding in July 2024. I still don’t have my film. What’s going on?” I also made a review on her business page saying I don’t recommend her service. My comments got deleted, my review got deleted, and she disabled the ability to review her business on Facebook. She finally texts with a long message. I called and said I just want my video. This was May 17th. It was a respectful phone call and I made sure to express how frustrated I was. I said “I want you to make a firm deadline on when you will deliver my film.” She agreed to May 28th. As you can probably guess… May 28th came around and there were more excuses as to why I wouldn’t be getting my film. Now 10.5 months after my wedding. Everyone who knows me knows how optimistic and positive I am. I kept giving Liv the benefit of the doubt after so many months and every time my heart would break again with disappointment. After many back and forth texts and calls daily (because I was NOT letting up) I finally got my video on June 4th. She said that night she would send over the speeches video so I would have that as well. It is July 16th and we are still waiting to receive the video of our speeches. The video of our friends and family sharing kind words to us on the best day of our lives. We are 1 year and 3 days post wedding. The purpose of this post is to make sure none of my friends and family (or your friends and family) go through what we are STILL going through. My heart breaks for the other 2024 brides that have been dealing with this. Please share this post. I’ve made it public. Liv Faithful Films The above story was originally posted on Facebook in July of 2025.

I'm heartbroken to share that our Liv has never delivered our wedding video, despite months of promises and delays and promised deadlines. I've since learned that there are multiple other brides are in the same position — all still waiting. Meanwhile, she continues to take on new clients. We were promised our video once again with a refund and have not received an answer once again. We trusted her with our memories and invested in something so meaningful - and now we have nothing. Please do your research and ask for recent client references before booking with any vendor. If you've had a similar experience or are waiting on work from a videographer, feel free to message me. This has been devastating, unprofessional but I hope sharing helps others! I don’t understand how a person can do this to people.

As much as I don’t want to leave a bad review, I feel as though I’m left with no choice. I just want other people to be aware so no one else has the same experience that we’ve had. We hired Liv to film our July 20th, 2024. At the time, she was new to the industry and running a promotion for 2024 couples, which included a complimentary engagement video. We took advantage of the offer. We received the engagement video after the fact and were genuinely happy with the outcome — the video was beautifully done, and she was a joy to work with. On our wedding day, she was kind, upbeat, and professional. She even stayed a bit later than scheduled to capture all the important moments, which we truly appreciated. We paid her in full prior to the wedding and were initially very optimistic about working with her. However, after the wedding, several months went by without any update. Understanding she was new to the business, I gave her grace and didn’t reach out until May 6, 2025. She responded via text, apologized, and told me she’d be working on the video that coming weekend. Since then, I’ve followed up multiple times — on June 20, June 27, July 3, and July 11 — with no response. As our one-year anniversary approaches, we still haven’t received our wedding video, and the lack of communication has been extremely disappointing. While she was fantastic to work with on the day of the wedding, the overall experience has left me very dissatisfied. Especially knowing we paid her in full and one year later, haven’t received any footage from our special day. I’ve also spoken with other clients who have had similar issues. I genuinely have sympathy for people and understand that life happens — but transparent and timely communication goes a long way. Unfortunately, based on my experience, I would not recommend her services.